The verification usually takes only a few minutes, but it can take a bit longer (a few days), if the application requires manual review.

If we experience a heavy influx of new users, the processing time for verification could slow down considerably. If you experience a delay, it doesn't necessarily mean there is something wrong with your application. 

We kindly ask you to be patient, and we'll contact you if there is a problem with your application. You can monitor the email address associated with your account, to see if you've received an update about your verification status.

A step-by-step guide about the verification process may be found here.

⚠️We recommend using passport for verification process, as we can then guarantee a faster verification compared to personal ID.

⚠️ Unverified users are not able to withdraw or deposit any funds.

In case of any questions, do not hesitate to contact our Support team.